Terms & Conditions

1.0 Preamble

Thank you for your interest in The Launch Pad. Please read the following Terms and Conditions carefully. By accessing our application, purchasing a subscription to The Launch Pad, or by otherwise indicating your consent to these Terms and Conditions, you acknowledge that you have read, understood, and agree to be bound by this Agreement. IF YOU ARE NOT ELIGIBLE, OR IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU ARE NOT AUTHORIZED TO USE THE PLATFORM OR ANY OF THE SERVICES PROVIDED BY THE COMPANY.

1.1 The Noli AI Platform

The Launch Pad’s AI tools, AI team, and software are powered by Noli AI, the technology behind the Services. Your use of those tools is also governed by the Noli AI Terms of Service and Privacy Policy, which are incorporated into this Agreement by reference. You can read them at noliai.com/terms and noliai.com/privacy. The Launch Pad and Noli AI are both operated by Noli AI LLC. Where these Terms and the Noli AI Terms of Service conflict as to your use of the AI tools, the Noli AI Terms of Service control for that use.

2.0 Defined Terms

“Application” or “Site” refers to the Company’s websites and/or member-only web applications.

“Company”, “Launch Pad”, “The Launch Pad”, “ourselves”, “we”, “our”, and “us” refers to Noli AI LLC, a Wyoming limited liability company, which operates the Platform.

“The Launch Pad”, “Platform”, or “Product” refers to the product line offered by the Company, which includes access to educational content, a software suite, and a community forum.

“Services” refers to the combination of offerings provided through The Launch Pad Platform, including but not limited to the educational course (“Course”), the business software tools (“Software”), the private community (“Community”), and any associated coaching or support.

“Third-Party Software” refers to any software, application, or technology licensed by the Company from a third-party vendor and provided to you as part of the Software suite within the Platform.

“User”, “Member”, or “you” refers to you, the person accessing the Platform and utilizing the Services.

“Terms” or “Agreement” refers to these Terms & Conditions, including the Privacy Policy contained herein.

“Party” refers to either the User or the Company. “Parties” refers to both the User and the Company.

3.0 Interpretation of Defined Terms

Any use of any word contained herein used in the singular, plural, capital, or lower case, are taken as interchangeable and therefore as referring to one in the same. Furthermore, any use of a pronoun shall be taken as interchangeable with the noun to which the pronoun refers.

4.0 Last Updated

These Terms were last updated on August 13, 2026 (clarifying that the Five-Day Deliverables Guarantee begins when the Platform records all required Ideation Lab intake responses as submitted and aligning the public refund language with the 30-Day Satisfaction Guarantee’s usage-based deductions).

5.0 Contact Information

The Services are offered by Noli AI LLC. You may contact us by email at: hello@thelaunchpadincubator.com.

6.0 Eligibility

To be eligible to use the Platform and its associated Services, you must be at least eighteen (18) years of age. By agreeing to these Terms, you represent and warrant to the Company that: (1) you are at least 18 years of age; (2) you possess the legal capacity and authority to enter into a legally binding agreement; (3) you understand that these Terms constitute a legally binding agreement; (4) you have read and fully understand these Terms; and (5) you accept and agree to these Terms in their entirety, without qualification.

7.0 Use of Cookies

We employ the use of cookies. By using the Application, you consent to the use of cookies in accordance with our Privacy Policy. Most modern interactive websites use cookies to enable the retrieval of user details for each visit. Cookies are used in some areas of our Application to facilitate certain functions and to improve the experience of our Members. Our affiliate or advertising partners may also use cookies.

8.0 Privacy Policy (Overview)

Sections 8.1 through 8.6, inclusive of all subsections, constitute the Company’s privacy policy (the “Privacy Policy”).

8.1 The Information We Collect and/or Receive

In the course of operating the Platform and providing the Services, the Company may collect and/or receive the types of information described below. You authorize the Company to collect and/or receive such information.

(a) Personal Information: In order for the Company to provide the Services and operate the Platform, you will be required to provide us with personal information, such as your name and email address. All information that you voluntarily provide to the Company is collectively called “Personal Information.”

(b) Billing Information: In order to purchase a subscription to the Platform, you will be required to provide certain information necessary to process your payment, such as, without limitation, a credit or debit card number, expiration date, and billing zip code (collectively “Billing Information”). Such Billing Information will be collected and processed by our third-party payment vendor pursuant to their terms and conditions and privacy policy.

(c) Subscription Information: When you subscribe to the Platform, we will collect information necessary to administer your account, which may include the specific plan you have selected (e.g., Launch Plan, Growth Plan), the subscription start date, and renewal date (“Subscription Information”).

(d) Other Information: The Company may also collect additional information (“Other Information”). Other Information may include, but is not limited to: (1) From Your Activity; (2) From Cookies; (3) From Third-Party Services.

8.2 How We Use and Share Information

You authorize the Company to use your Personal Information, Billing Information, Subscription Information, and Other Information (collectively, “PII”) to provide and improve the Platform and Services, to solicit your feedback, and to inform you about our products. We may share your PII under the following circumstances: (a) Agents, Providers and Related Third Parties; (b) Aggregated Information; (c) Business Transfers; (d) Legal Requirements.

8.3 Notice to Non-U.S. Residents

The Company, its Platform, and its Services are operated in the United States. Please be aware that your information may be transferred to, processed, and maintained on computers and systems located outside of your state, province, or country, where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the Platform, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.

8.4 External Websites

The Platform may contain links to external websites not controlled by the Company. We have no control over the privacy practices or content of these external sites and are not responsible for their content or privacy policies. We advise you to check the applicable third-party privacy policy and terms of use when visiting any other websites.

8.5 California Residents

California residents who have an established business relationship with the Company may choose to opt out of our sharing their Personal Information with third parties for direct marketing purposes. If you are a California resident and wish to opt out or request certain information regarding our disclosure of your Personal Information, please contact us at hello@thelaunchpadincubator.com. The Company does not currently monitor, recognize, or honor any opt-out or “Do Not Track” mechanisms, including general web browser “Do Not Track” settings.

8.6 Data Retention

We will retain your information for as long as your account is active or as needed to provide you with Services. If you wish to cancel your account or request that we no longer use your information, please contact us at hello@thelaunchpadincubator.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9.0 Using the Platform and Services

During the account creation process, you will be asked to provide us with information about yourself. You agree that the information you provide is accurate and that you will keep it accurate and up-to-date. You will also be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You may not impersonate someone else or provide an email address other than your own. If you have reason to believe that your account is no longer secure, you must promptly change your login information and notify us at: hello@thelaunchpadincubator.com.

We reserve the right, in our sole discretion, to terminate your account and prohibit your access to the Platform and/or the Services at any time, for any reason including violation of these Terms, with or without notice.

10.0 Storage of Information

By using the Platform, you consent to the collection, transfer, processing, and storage of your information in the United States, as outlined in these Terms and our Privacy Policy. This storage is necessary for us to operate the Platform and provide the Services to you.

If you are domiciled outside of the United States, you may have the right under your local jurisdiction to request the deletion of your personal information from our active databases. Please note that although we can delete your personal information from our active databases, some information may remain in our archives and back-up systems until it is overwritten or deleted in the ordinary course of business. To request the deletion of your personal information, please contact us at: hello@thelaunchpadincubator.com.

11.0 User Content and Ownership

You retain ownership of all the intellectual property rights in the content and data you create and upload to the Platform (collectively, “User Content”). This includes, but is not limited to, information about your customers entered into the CRM, text and images for your landing pages, and any other data you provide.

By using the Platform, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, and display your User Content for the limited purpose of operating, providing, and improving the Services for you. This license ends when your User Content is deleted from our systems or when your account is terminated.

The Company does not claim any ownership rights in your User Content.

User Content includes information you provide to the AI Features described in Section 36.0, such as business ideas, goals, constraints, and test results. The operating license in this Section includes processing such content through the Company’s and its providers’ artificial intelligence systems to deliver and improve the Services for you.

11.5 Third-Party Software and Services

You acknowledge and agree that certain components of the Software suite provided within the Platform are licensed from or provided by third-party vendors (“Third-Party Software”). Your use of this Third-Party Software is subject to the terms, conditions, and privacy policies of the respective third-party provider, in addition to these Terms. Third-Party Software includes the third-party artificial intelligence model providers described in Section 36.8.

The Company makes no warranties or representations regarding the performance, availability, security, or reliability of any Third-Party Software. The Company is not liable for any loss, damage, data breach, or service interruption caused directly or indirectly by any Third-Party Software. By using the Platform, you agree to hold the Company harmless from any claims arising from your use of, or inability to use, such Third-Party Software.

12.0 Solicitation and Opting Out

By creating an account, you give the Company permission to contact you via email to solicit feedback (including through optional surveys or testimonials) and to provide information about products and services from the Company or our partners. You may opt out of promotional emails at any time by clicking the “unsubscribe” link at the bottom of any such email or by contacting us at: hello@thelaunchpadincubator.com.

13.0 Subscriptions, Payments, and Renewals

13.1 Recurring Billing: Your subscription will be billed in advance on a recurring, periodic basis (typically monthly), corresponding to the date you began your subscription.

13.2 Automatic Renewal: TO ENSURE UNINTERRUPTED SERVICE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING CYCLE FOR A RENEWAL PERIOD EQUAL IN TIME TO THE ORIGINAL SUBSCRIPTION PERIOD. YOU HEREBY AUTHORIZE THE COMPANY TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD FOR THE RENEWAL.

13.3 Payment Authorization: You provide the Company and its third-party payment processors with the authorization to charge your provided payment method for the agreed-upon subscription fees. You are responsible for keeping your billing and payment information current.

13.4 Price Changes: The Company reserves the right to change its subscription fees at any time. We will provide you with reasonable prior notice of any price changes. Price changes will take effect at the start of the next subscription period following the date of the price change.

14.0 Promotional Offers

From time to time, the Company may, at its sole discretion, make available promotional offers (“Promotional Offer”). Unless otherwise expressly stated by the Company, Promotional Offers may not be combined, resold, or transferred. The Company reserves the right to modify or discontinue any Promotional Offer at any time. We reserve the right to void offers and close accounts if we suspect a Promotional Offer is obtained or used fraudulently or otherwise in violation of these Terms. In the event a Promotional Offer is non-functional, your sole remedy, and the Company’s sole liability, will be the replacement of that Promotional Offer.

15.0 Refund and Cancellation Policy

15.1 The Guarantee

(a) Five-Day Deliverables Guarantee. For any new first-time purchase of a Launch Plan or Growth Plan, the five-day period begins when the Platform records all required Ideation Lab intake responses as submitted. If, within five (5) calendar days after that time, the Platform has not delivered to you (i) a business idea created or refined through the Platform’s tools (including the Opportunity Analysis or the Ideation Lab), (ii) positioning and an offer for that idea, and (iii) a list of fifty (50) matched prospects, you may request a refund by contacting hello@thelaunchpadincubator.com and the Company will refund one hundred percent (100%) of your first membership payment, with no deductions.

(b) 30-Day Satisfaction Guarantee. In addition, if you are not satisfied with the Product for any reason, you may request a refund by contacting hello@thelaunchpadincubator.com within thirty (30) calendar days of your initial purchase date. Refunds under this subsection are of membership fees NET OF the cost of any AI token usage, AI agent runs, processing usage, BYO overage, or other usage-based fees consumed by you, by AI agents acting on your behalf, or by any third-party tool or platform you connected to your account during the period covered by the refund. Consumed usage will be calculated by the Company at the published per-unit rate as of the date of refund and deducted from the refundable amount.

(c) Scope. These guarantees apply only to your first purchase of the Service and are not applicable to: (a) any subscription renewals; (b) upgrades or tier changes; (c) standalone purchases of additional AI usage; (d) BYO API overage; or (e) any usage-based fees, which are non-refundable as stated above. The Company’s good-faith calculation of consumed usage is final.

15.2 Subscription Cancellation: You may cancel your subscription at any time through your account’s billing portal or by contacting support. Your cancellation will become effective at the end of your current paid billing period. You will retain full access to the Platform until the conclusion of your paid term. No pro-rated refunds will be provided for cancellations made mid-cycle.

16.0 License to Use and Proprietary Rights

The Platform and Services are owned and operated by the Company. All content, visual interfaces, graphics, designs, compilations, information, data, computer code (including source code and object code), the Course content (including all modules, videos, and worksheets), AI assistants, coaching call recordings, community content, and all other elements of the Platform and Service (collectively, the “Proprietary Materials”) are protected by intellectual property and other applicable laws.

All Proprietary Materials are the property of the Company or our third-party licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and its Proprietary Materials for your own personal, non-commercial use, strictly in accordance with your active subscription plan. This license does not include any right to resell, distribute, or create derivative works from the Proprietary Materials. You may not use any data mining, robots, or similar data gathering and extraction tools on the Proprietary Materials. Except as expressly authorized by the Company in writing, you may not make use of the Proprietary Materials. The Company reserves all rights not expressly granted in these Terms.

17.0 Indemnification

You agree that you are responsible for your use of the Platform and Services. You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, consultants, affiliates, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with: (i) your access to, use of, or alleged use of the Platform or Services; (ii) your violation of these Terms or any representation, warranty, or agreements referenced herein; or (iii) your violation of any third-party right, including any intellectual property right, publicity, confidentiality, property, or privacy right.

18.0 Disclaimers and No Warranties

THE PLATFORM, SERVICES, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, (I) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT; AND (II) ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.

THE COMPANY DOES NOT WARRANT THAT THE PLATFORM OR ANY PART THEREOF, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE PLATFORM, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE PLATFORM WILL CREATE ANY WARRANTY REGARDING THE COMPANY OR THE SERVICES THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE PLATFORM AND SERVICES.

19.0 Limitation of Liability

IN NO EVENT WILL THE COMPANY BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE PLATFORM OR ANY MATERIALS OR CONTENT ON THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY. THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES, DATA LOSS, OR SERVICE INTERRUPTIONS CAUSED BY THE FAILURE OR MALFUNCTION OF ANY THIRD-PARTY SOFTWARE INTEGRATED INTO THE PLATFORM.

YOU AGREE THAT THE AGGREGATE LIABILITY OF THE COMPANY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE PLATFORM AND SERVICES IS LIMITED TO THE GREATER OF (A) THE TOTAL AMOUNT OF FEES YOU HAVE PAID TO THE COMPANY IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100 (USD).

20.0 Dispute Resolution

You agree that any and all legal action or dispute arising from this Agreement shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (“AAA”). Any arbitration hearings will take place in the State of Wyoming. BY ENTERING INTO THESE TERMS, YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

21.0 Assumption of Risk

You understand and agree that starting and operating a business involves significant financial, legal, and personal risks. The Company does not guarantee that your use of the Platform will result in a profitable or successful business venture. You are solely responsible for all decisions, actions, and financial obligations related to your business. You agree to assume all risks associated with your business endeavors and hold the Company harmless from any losses, liabilities, or damages that may result.

22.0 Modification of the Terms

The Company reserves the right to update or modify these Terms at any time without prior notice. Your use of the Platform following any such change constitutes your agreement to be bound by the modified Terms. We encourage you to review these Terms frequently.

23.0 General

These Terms constitute the entire and exclusive understanding and agreement between you and the Company. These Terms shall be governed by the laws of the State of Wyoming, without regard to conflict of law principles.

24.0 Restrictions on Use

The Launch Pad is a proprietary system developed by the Company. You agree that you will not use the Company’s Proprietary Materials, including its step-by-step systems, course structure, software, or unique methodologies, to create a product or service that directly competes with The Launch Pad.

25.0 Termination

The Company may terminate, suspend, or restrict your access to the Platform at any time in its sole discretion, without notice, for any reason, including for breach of these Terms. If the Company terminates your access other than for your breach of these Terms, your sole remedy is a pro-rata refund of any prepaid fees for the unused portion of your current billing period.

26.0 Third-Party Beneficiaries

Nothing contained in these Terms is meant or intended to confer any rights, remedies, or benefits upon any third party.

27.0 Additional and Discretionary Opportunities

The Company may, at its sole discretion, make certain Members aware of additional opportunities, such as product development support or potential investment. You understand that these opportunities are not a guaranteed part of the Services. Eligibility is determined solely by the Company and will require you to enter into a separate, legally binding agreement that will govern that specific engagement.

28.0 Results Not Guaranteed

The Company does not promise or guarantee any particular results from your use of the Service. All content, case studies, and testimonials on the Platform or in our marketing materials are for illustrative and educational purposes only and are not to be taken as a guarantee of your own results. You understand and agree that your success depends on many factors outside the control of the Company, including your personal skills, effort, and market conditions. The Company makes no guarantee that you will achieve any specific level of income or business success. This Section applies equally to any idea, plan, strategy, or content generated by the Platform’s AI Features described in Section 36.0.

29.0 Customer Testimonials

The Company reserves the right to publish customer testimonials. You understand that the Company relies on information provided by customers and may, to protect privacy, change identifying details such as names.

30.0 Promotions and Giveaways

The Company may occasionally offer promotions or giveaways. All such offers are governed by the laws of the State of Wyoming and any specific rules published for that promotion. You must be 18 years or older to be eligible. The Company reserves the right to modify or cancel any promotion at its sole discretion.

31.0 Electronic Signatures

By using our Services and clicking any button to indicate your agreement, you consent to transact business with the Company electronically.

32.0 Restricted Individuals

You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting country,” and that you are not listed on any U.S. Government list of prohibited or restricted parties.

33.0 Third-Party Links & Resources

The Company may provide links or resources to third-party products or services for informational or educational purposes. You understand and agree that these are not recommendations or endorsements. You are exclusively responsible for and assume any and all risks involved in your use of any third-party products or services.

34.0 Investment Applications (Launch Pad Invest)

Important notice for applicants: Sections 34.1 through 34.10 apply specifically to your use of “Launch Pad Invest,” the Company’s investment application process, and to any application, business plan, pitch materials, or other information you submit for investment consideration (collectively, “Application Materials”). By submitting an application you accept these Terms in their entirety, whether or not you are a Member, and you re-affirm that acceptance each time you access or update your application.

34.1 No Offer; No Obligation; Sole Discretion

Nothing on the Site, in the application process, or in any communication from the Company constitutes an offer to provide funding, an offer to sell or a solicitation of an offer to buy any security, or a commitment of any kind. Submission of an application does not create a binding agreement, and the Company has no obligation to review, respond to, accept, or explain its decision regarding any application. All investment decisions are made at the sole and absolute discretion of the Company, or of any affiliate or investment vehicle the Company designates. Any actual investment will be made only pursuant to separate, definitive written agreements (for example, a SAFE or a stock purchase agreement), which will supersede these Terms as to that transaction. Until such definitive agreements are executed by all parties, no commitment of any kind exists, regardless of any verbal or written indication of interest.

34.2 Timelines Are Estimates

Any timelines described on the Site (for example, an “expedited” review) are operational goals for our internal process, not binding service levels. The Company shall not be liable for any delay in reviewing applications, scheduling calls, or communicating decisions, or for electing not to respond to an application at all.

34.3 Accuracy of Information

You represent and warrant that all information in your Application Materials, including financial data, revenue figures, cap tables, and personal information, is true, accurate, current, and complete, and that you will promptly correct it if it becomes inaccurate. You acknowledge that the Company will rely on this information. Providing false, materially misleading, or fraudulent information constitutes a material breach of these Terms and may result in immediate disqualification, termination of any account, rescission rights in respect of any resulting investment, and legal action.

34.4 Non-Confidentiality of Submissions

The Company and its affiliates review many business plans and ideas, some of which may be similar or identical to yours, and operate an education and software business serving many founders. By submitting Application Materials, you agree that: (a) no confidential or fiduciary relationship is created between you and the Company; (b) the Company cannot and does not guarantee the confidentiality of your submission; (c) you will not include trade secrets or unprotected patentable information in your Application Materials, and anything you do include is submitted at your own risk; and (d) the Company shall not be precluded from evaluating, investing in, developing, or pursuing any opportunity, including opportunities that compete with your business, and no compensation is owed to you in connection with any such activity.

34.5 Ownership and Limited License

You retain ownership of your Application Materials. You grant the Company a non-exclusive, royalty-free license to use, reproduce, store, and share your Application Materials with its officers, employees, affiliates, and professional advisors solely for the purpose of evaluating your application and administering the investment process, and as required by law. This section does not limit Section 34.4.

34.6 No Advisory Relationship

The Company is not a registered broker-dealer, investment adviser, crowdfunding portal, law firm, or accounting firm, and nothing in the application process constitutes investment, legal, tax, or accounting advice, or a recommendation to buy or sell securities. No attorney-client, adviser-client, or fiduciary relationship is created by applying, by any evaluation of your application, or by any feedback the Company may choose to share. You are solely responsible for obtaining your own professional advice before entering into any financing transaction.

34.7 Eligibility and Priority Review

You must meet the eligibility requirements of Section 6.0 to apply. You need not be a Member to apply. “Priority investment consideration” and similar Member benefits describe review priority only; they are not a promise of funding, of specific terms, or of any particular outcome, and they confer no rights beyond earlier attention in our queue.

34.8 Application Communications

By starting an application you consent to receive transactional emails about it, including a link for resuming a saved application, confirmations, requests for further information, and decision communications. These are not marketing emails and are sent regardless of any marketing opt-out, until your application is resolved.

34.9 Data Handling

Application Materials are handled in accordance with the Privacy Policy in Section 8.0. The Company may retain Application Materials after a decision for record-keeping, legal compliance, and, where you re-apply, for evaluating the later application. You may request deletion of your Application Materials as described in Section 8.6, subject to the Company’s legal retention obligations.

34.10 Release and No Reliance

To the fullest extent permitted by law, you release the Company and its officers, directors, employees, affiliates, and agents from any claim arising out of or relating to the evaluation of, decision on, or failure to respond to your application, including claims based on alleged similarity between the Company’s (or its portfolio companies’ or Members’) products, services, or plans and your Application Materials, except in the case of the Company’s willful misconduct. You acknowledge that you have not relied on any statement outside these Terms in deciding to apply. The indemnification, disclaimer, limitation of liability, and dispute resolution provisions of these Terms (Sections 17.0 through 20.0) apply to the application process.

35.0 Design and Aesthetic Changes

The Company reserves the right to make changes to or otherwise modify the design or aesthetics of the Platform or any product sold or provided by the Company. The design or aesthetics may differ from those shown in marketing or promotional materials.

36.0 Artificial Intelligence Features and AI-Generated Content

Sections 36.1 through 36.12 apply to your use of the Platform’s artificial intelligence features, whether or not you are a Member.

36.1 Nature of AI Outputs

Portions of the Platform, including without limitation the idea development tools, the Opportunity Analysis, launch planning tools, and features that generate ideas, analyses, research summaries, positioning, offers, pricing suggestions, or marketing copy (collectively, “AI Features”), use artificial intelligence, including large language models, to generate content (“AI Outputs”). AI Outputs are automatically generated suggestions and starting points produced from patterns in data, from the information you provide, and from generally accepted business practices and principles. AI Outputs are not statements of fact, are not professional advice, and are not predictions or guarantees of any outcome.

36.2 AI Outputs May Be Inaccurate

You acknowledge and agree that artificial intelligence can produce content that is inaccurate, incomplete, outdated, misleading, or fabricated, including invented facts, statistics, quotations, citations, and sources, and may do so while appearing confident. The Company does not review, verify, or warrant the accuracy, completeness, reliability, or fitness of any AI Output.

36.3 Your Duty to Verify and Approve

You are solely responsible for reviewing, independently verifying, and approving every AI Output before relying on it or using it for any purpose, including before publishing, distributing, or otherwise using any AI Output in your business or marketing. Any decision or action you take based on an AI Output is your own decision and your sole responsibility.

36.4 Not Professional Advice

AI Outputs and all other content available through the Platform are provided for informational and educational purposes only and do not constitute legal, financial, tax, accounting, investment, insurance, or other professional advice. No advisory, fiduciary, or professional relationship is created by your use of the AI Features. You should consult qualified professionals before making decisions with legal or financial consequences.

36.5 Hypotheses, Not Outcomes

Any business idea, customer profile, positioning, offer, price, plan, or strategy suggested by an AI Feature is a hypothesis intended to be tested by you in the real world. Consistent with Sections 21.0 and 28.0, the Company makes no representation that any AI Output will be viable, profitable, competitive, or successful, and you understand that outcomes depend on your execution, on market conditions, and on many factors outside the Company’s control.

36.6 Outputs Depend on Your Inputs

The quality and relevance of AI Outputs depend materially on the accuracy and completeness of the information you provide. Inaccurate, incomplete, or misleading inputs will produce unreliable outputs. The Company has no obligation to detect errors in your inputs and no liability for AI Outputs that reflect them.

36.7 Ownership and Use of AI Outputs

As between you and the Company, and subject to the remainder of this Section, the Company assigns to you its rights, if any, in AI Outputs generated specifically for you. You acknowledge that: (a) machine-generated content may not be protectable by copyright, similar or identical outputs may be generated for other users, and the Company grants no exclusivity in any AI Output; (b) the Company does not warrant that any AI Output is original or non-infringing, and you are solely responsible for clearing any AI Output before commercial use, including the trademark availability of any suggested name and the rights in any third-party material an AI Output quotes, summarizes, or resembles; and (c) you will not represent that any AI Output is professional advice provided by the Company.

36.8 Third-Party AI Providers

AI Features are powered in part by third-party model providers, which may include, for example, Google, Anthropic, and OpenAI. Your inputs and related data may be transmitted to and processed by such providers to deliver the AI Features, subject to Section 11.5 and our Privacy Policy. The Company is not responsible for the performance, availability, or conduct of any third-party AI provider.

36.9 Research Content and Third-Party Materials

Certain AI Features collect, summarize, or quote publicly available third-party content, such as product reviews and public forum posts, for research and illustration. Such material is provided as-is, is not verified by the Company, may be inaccurate or unlawful to reuse in certain contexts, and remains subject to any rights of its authors. Your use of any third-party material in your own business or marketing is your sole responsibility.

36.10 Compliance With Marketing and Communications Laws

You are solely responsible for ensuring that your use of any AI Output, including advertising claims, testimonials, pricing representations, and outreach messages, complies with all applicable laws and platform policies, including without limitation FTC advertising and endorsement rules, CAN-SPAM, and the rules of any platform on which you publish or send.

36.11 Availability, Limits, and Changes

AI Features are subject to the usage allowances of your plan and to technical limits, and the Company may modify, substitute underlying models or providers, suspend, or discontinue any AI Feature at any time. Interruptions or degradations of AI Features are governed by Sections 18.0 and 19.0.

36.12 Acknowledgment

By using the AI Features you acknowledge this Section and agree that the disclaimers, limitations, and assumptions of risk in Sections 17.0, 18.0, 19.0, 21.0, and 28.0 apply fully to AI Features and AI Outputs.